Soheir ElmansyFoundationالعربية

What we can do now

Explain

Plain explanations of ICU terms, machines, tubes and tests, in Arabic and English.

Help you prepare

A one-page summary of the illness and treatment, and a list of the records a specialist will ask for.

Introduce you to specialists

When we can, we put families in touch with specialists for a second opinion. We never take a fee or commission.

Suggest questions

A list of questions for the ICU team that you can print.

Tools

Practical advice for an ICU stay in Egypt

Find out who is responsible

Ask for the name of the consultant in charge (الاستشاري المسؤول). Residents change with each shift; the consultant makes the main decisions.

Agree on one daily update

Ask when the team updates families, and choose one relative to receive it. Write down what you are told.

Collect copies early

Ask for a medical report, recent lab results, and scans on a CD in DICOM format. Ask where the pathology slides and blocks are kept. A second opinion depends on these.

Ask about costs

A private ICU can cost a lot each day. Ask for a daily estimate, what it includes, and whether a deposit is needed. Ask whether state-funded treatment (العلاج على نفقة الدولة) or insurance can cover part of it.

Ask about comfort

Pain, thirst, anxiety and confusion are common in intensive care. Ask how they are being treated, and whether a palliative care team is available.

Take turns

Share time at the hospital so that everyone gets some sleep.

Ask us for help

Email us and tell us:

  • who is ill, and their age
  • the hospital and city
  • what you need help with

Please don’t send full medical records until we ask for them. If you can, ask the patient’s permission first.

Medical disclaimer

Planned

  • A request form, and matching with volunteer doctors.
  • Support by WhatsApp and text message, in Arabic.
  • An AI assistant for general questions about intensive care. Its answers will be labelled as automated, and it will not replace the treating team.